Are tickets included?
The ticket to the Jeronimos Monastery is included and will be provided by the guide. No other ticket or entrance fees are included in this tour.
Is this a Skip the Line Tour?
The Monastery of Jerónimos doesn't have "SKIP THE LINE" option, but they give priority to guides leading groups, so this tour will have a guide leading the group and using priority entrace
What is your cancellation policy?
We are cool but not that cool. The paid amount can be refunded at 100% if the customer wants to cancel up to 24 hours before the tour. If a cancellation is made less than the 24h period it is non-refundable. In case of no show / cancellation in the same day, the amount will not be refunded.
I have one (or more) infants. Can we still do the tour?
There is absolutely no problem! Up to 3 years old it’s completely free and between 4 to 12 they have a 20% discount. Logistically speaking we just have to know in advance to make the necessary arrangements.
I/my relative(s) have a physical disability or walking limitation. Can we avoid rides that have extensive hiking paths?
There are a few stair cases at the Monastery and a possible cue to get acess to the church. All the rest of the experience is on flat ground. The level of difficulty is EASY.
Is there a minimum and maximum number of passengers?
Yes, we have a minimum of 2 people and a maximum of 12 for our regular walking tour or guided visit tours. In exceptional cases we may operate with up to 20 people during high season peaks.
Is there Hotel pick-up and drop-off?
No, in this tour the meeting point is at the entrance of the Jeronimos Monastery, at 09h00, and the drop-off will be at the Belem Tower at 13h00.